In The Moments Photography
20th January 2023
We are a photography based company who recently captured a couple's wedding day that took place here at Sitwell Arms Hotel. The venue was absolutely beautiful and done by Sitwell Arms Hotel themselves, the bride and her bridesmaids also had their hair and make up done by the staff based in sitwell arms hotel also, and also did an exceptional job (a few tips given on make up but other than that, they were amazing!) Staff were absolutely incredible! So friendly, polite and professional. Asked for us to leave our details for any brides and/or grooms who may need a photographer on their wedding day. So we were more than happy to leave our details. Food was beautiful! Tasted amazing and was beautifully laid out. Thank you so much for providing such an amazing service - even if I was just the photographer.
Reception staff wasnt attentive really. Upon approaching the hotel - the receptionist was on the phone. After being stood waiting to speak to her for roughly 10 minutes, a lady who also worked there walked by me, so I asked her politely if she could show me where I needed to be. When walking back past the reception to have a quick 5 minutes break - the receptionist was on the phone again, walking back to go back to where I needed to be, still on the phone. Which I understand their on the phone - I am not a rude person either. But for what would have been a quick 2 minute if that of a quick explanation of where I need to go would have been ideal, instead of making (which I could have possibly been a customer) wait a good 10 minutes isnt very nice either. Which is why I only scored a 3.
I only really saw the young man who was working the wedding. A few ladies here and there - but other than that, the young man (sorry didnt catch his name) was absolutely incredible, he gave me a run down of how the wedding normally goes for them (it was my first time in this venue), the times of everything, asked if I could do the photos for everyone outside with the lake it would be better for them to be able to set out the room ready for the wedding breakfast. Made sure I had everything I needed, kept me informed if there was any changes etc. So a massive 5 stars for him! Would have been more if I could have gave him more stars.
The lovely couple whose wedding it was, also added me onto their list for food (I was so greatful for this) and the food was amazing! I am not a fan of what the soup was (chicken & mushroom i believe) as I do not like mushrooms. But I tried it and I actually liked it (for a certain length of time) as the mushroom taste wasnt that strong. Main was incredible - Chicken Dinner! and wow!! Unfortunately - I couldnt stay for desert as I had to leave at the time I was booked till to make sure I was back for arrangements made around work. Drink - I was constantly supplied with drinks. Drinks that was brought to the room - the poor young man had to go all the way back down to be able to fetch me a drink up then as I was offered after the drinks had already been brought up. Sorry about that xx And the wedding party was constantly offering me food and drink they had fetched with them.
Facilities I thought were incredible!!! Nothing better than the hair and make up being in the same hotel! I cannot really comment on anything else as I didnt really use any of them. But from what I believe there is a gym also. Everything anyone could dream to be in 1 place though!
If I was to be booked to photograph this venue again, I would absolutely not turn it down! It was incredible, and such an experience to have for my first visit!
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I only really saw the young man who was working the wedding. A few ladies here and there - but other than that, the young man (sorry didnt catch his name) was absolutely incredible, he gave me a run down of how the wedding normally goes for them (it was my first time in this venue), the times of everything, asked if I could do the photos for everyone outside with the lake it would be better for them to be able to set out the room ready for the wedding breakfast. Made sure I had everything I needed, kept me informed if there was any changes etc. So a massive 5 stars for him on the service/front of house section!! Would have been more if I could have gave him more stars.
Lynn & Michael
16th January 2023
We celebrated New Years Eve at your Gala Dinner and wanted to Thank all the Staff for their hard work, it was amazing
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Amazing
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Very likely
So very mich
All The staff that worked on New Years Eve Was amazing
Isobel Dexter
12th January 2023
Very satisfied with the food and service
N/A
Very welcoming
Food was lovely and tasty
Very nice.
Very likely to visit again.
Would highly recommend it.
The lady who served us and took our order was very nice and friendly and helpful. Don’t know her name. We dined on 12/01/23
Sarah Murphy
4th January 2023
We got married here on the 28/12, we had a meal the night before and the lady in the restaurant- Rachel, she made everything perfect, she was absolutely amazing the entire night. The room I had was perfect and so was the service all day. Connor was our coordinator and he made sure everything went perfect, I didn’t have to worry about a thing. He answered every question I had and when guests didn’t turn up last minute, he sorted this too. He was so kind and friendly I couldn’t have asked for anyone better to look after us. All of the staff were so friendly and the food was amazing! The honeymoon suite was beautiful and our breakfast the next morning was the best we’ve had. Thank you so much to you all for making our wedding so special, we can’t thank you enough!
All so friendly and welcoming
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All the food was amazing, especially the breakfast!! We plan on coming back to enjoy this again.
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We’re already planning to come back!
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Rachel (in the bar 27/12) Connor (our wedding coordinator) And the lovely lady who served people at the bar all night!
Julie
11th December 2022
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See below Plus the food that we decided on was freshly cooked, well presented and finally lovely and warm. Big thumbs up for great traditional pub lunch.
Unfortunately I did not get the name of the lovely lady who was serving behind the bar in the Pub area at lunch time today 10 December 2022. She was amazing, so naturally and extremely efficient. From walking in the door she greeted us with a friendly smile and soon had us sat at a table so we could peruse the menus for our lunch time choices. Throughout the time we were at The Sitwell Arms your wonderful team member ensured we were not forgotten, even though your main dining room was fully booked. Thank you.
Lisa
27th October 2022
Had my bridal hair done in the salon along with my two daughters last Saturday and got to say well done girls! It was just how we wanted it. Also my makeup was amazing and stayed on all day! Thank you so much and keep doing what you love! Cheers Lisa
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Ryan & Jessica Johnson
8th October 2022
Our wedding day at the Sitwell Arms organised by wedding coordinator Sharon was the most beautiful day we could have asked for. Sharon was so accommodating and nothing was too much trouble to make our day special from the drinks, food and just general service the day ran so smoothly! We felt like VIPs on the day and Sharon took all the stress away. The food was amazing we had the 3 course wedding breakfast, canapés at the reception and the BBQ evening buffet - the food never ended and it received so many compliments. Thanks so much to Sharon and the rest of the team including Connor, the chefs, the DJ and the other staff for helping make our day perfect!!
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Ella Auburn
10th August 2022
We had a lovrlh stay. Nice clean and comfortable room. The team were very Friendly and Sadie looked after us very well. Would love to stay again
Welcoming friendly and helpful.
Couldn't do enough for us. Friendly and wecoming. Sadie was so nice and cheerful
Excellent. We had dinner and breakfast it was all delicious.
Comfortable and clean. Didn't get a chance to use the gym.
Would love to come back and stay.
Would definitely recommend the Sitwell arms hotel
Sadie was an attribute to your Hotel. Welcoming friendly and will to go over and above to make sure you enjoyed your stay
Laura & Matthew Readings
9th August 2022
We stayed last night at the Sitwell Arms, whilst the room could do with a bit of an update (a plug socket next to the bed!) it was spotlessly clean and apart from the plugs there was everything we needed. We had an evening meal in the bar which was amazing Sadie and the staff could not do enough to help. So friendly and even though they were really busy they were really helpful. Breakfast the following morning - wow yet again the food was amazing. So fresh and the service from Sadie, again fantastic, friendly and so approachable. Thanks for a great stay thank you.
Very friendly and a welcoming atmosphere
Professional and really friendly
We had an evening meal - starter and main course both amazing quality and cooked to perfection. The only reason we did not have desert was because we were too full up!!! Breakfast - lovely cooked breakfast, cereals, pastries etc were also available.
We really enjoyed our stay at the Sitwell Arms. For us it was the friendly atmosphere in the bar/breakfast room and the quality of the food being excellent.
Would definitely re-visit again, hopefully soon as there were a number of dishes on the menu that we would like to try!
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Sadie - Manageress in the bar and breakfast room. All of the staff were friendly and helpful but Sadie went over and above.
Carol Hurst
31st July 2022
Lovely, food, lovely atmosphere, lovely friendly staff.
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