Beth

24th January 2021

Overall review

We have ordered a few takeaway meals from the Sitwell Arms and they have always been amazing, in these times we are unable to go out to a restaurant for a meal, having one of Sitwell Arms meals feels the closest possible experience, thank you for fantastic food and customer service

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

The service received is friendly and always within food delivery time slot

Quality of the Food & Drink

The food even though it’s a take away service is restaurant quality still and displayed at a high standard in recyclable containers fantastic

Facilities

Unfortunately with Covid we haven’t been able to go to the facilities however when lockdown is over Sitwell Arms will be first in our list to visit

Likelihood of re-visiting

Simply 100% we will visit

Likeliness to Recommend The Sitwell Arms Hotel

The customer didn't leave a review.

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

Maria Wilks

24th January 2021

Overall review

Beautiful hot breakfast once again, didn’t order until 10.02am and it arrived at exactly 10.45 the time we ordered. The little pastries were still hot too would highly recommend for a cold Sunday morning.

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

Our delivery was on time and delivered with a smile

Quality of the Food & Drink

5 star nothing more needed!

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

This is the second breakfast we’ve had will definitely be ordering again and going to try the new out and about menu soon

Likeliness to Recommend The Sitwell Arms Hotel

Definitely recommend

Any staff who made the experience particulary enjoyable

Jay always delivers happy and smiling and on time

Nick Scarlett

23rd January 2021

Overall review

Absolutely stunning food. Every bit as good as if it was at the restaurant - probably the best dine in at home we’ve had.

Contact with Reception Staff

N/A - ordered online

Contact with Service / Front of House Staff

Very friendly delivery.

Quality of the Food & Drink

Outstanding.

Facilities

N/a

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

The customer didn't leave a review.

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

Pauline Pinder-Packard

22nd January 2021

Overall review

Beautiful food delivered. Hunters chicken, pan fried sea bass, sticky toffee pud and apple and cinnamon crumble - all cooked to perfection. Pleasant delivery lady. Would order again.

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

The customer didn't leave a review.

Quality of the Food & Drink

Excellent

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

Takeaway menu top class

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

Stuart E Smith

19th January 2021

Overall review

A welcome treat for us to be able to order a special Valentine's meal. Menu choices given to Hotel personnel with no fuss, no delay and no inconvenience. Good friendly service from the hotel. Satisfied customer and I'm sure the meal will be just as we wish it to be. Thank you. [4 star rated]

Contact with Reception Staff

So pleased we were able to speak to Hotel personnel with our Meal order rather than having to leave a message on the answering machine. Good experience with our call and Reception staff very helpful and friendly. [5 star rating]

Contact with Service / Front of House Staff

Not applicable, Takeaway Valentine's meal ordered.

Quality of the Food & Drink

Further review to follow.

Facilities

Takeway ordering facility very organised with helpful staff taking order and accommodating our time of delivery.

Likelihood of re-visiting

Previous customer, so without a doubt we will re-vist when possible. [5 star rating]

Likeliness to Recommend The Sitwell Arms Hotel

Have recommended in the past to friends and without hesitation will recommend in the future. [5 star rating]

Any staff who made the experience particulary enjoyable

Date of booking 19th January 2021 just prior to 5.00 pm. No name provided by personnel on reception desk but did say that the service was being given and personnel mentioned that she was within a training programme on reception at that time. Sorry I didn't ask for name but the response to my meal order, the arrangements and the service were all completely to my satisfaction. Thank you.

MICHELLE WALLER

17th January 2021

Overall review

Just had the Sunday roast beef dinner it was absolutely amazing definitely ordering again next week looking forward to trying the breakfast looks amazing👍🏻

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

The customer didn't leave a review.

Quality of the Food & Drink

The customer didn't leave a review.

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

The customer didn't leave a review.

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

Zenna rose

17th January 2021

Overall review

Thank you SO much for a delicious meal last Sunday. Delivered hot, on time and with a smile! It was as delicious as if I was sitting in your lovely restaurant and being served with this fresh from the kitchen. Everything was perfect - dessert delicious, veg done to perfection, side salad freshly made and lamb shanks succulent ! Compliments to your chef and staff.

Contact with Reception Staff

Couldn’t be better! Helpful kind friendly

Contact with Service / Front of House Staff

Excellent

Quality of the Food & Drink

Excellent

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

Definitely

Likeliness to Recommend The Sitwell Arms Hotel

Definitely

Any staff who made the experience particulary enjoyable

The person who delivered, the person on reception. Kind and helpful

Adele Gokaj

17th January 2021

Overall review

Excellent from ordering to delivery beef and pork dinner was delicious and a very large portion

Contact with Reception Staff

Only through email but no issues at all delivery driver was lovely

Contact with Service / Front of House Staff

Again through email totally deserved very tasty and plenty to eat

Quality of the Food & Drink

Brilliant will be ordering again

Facilities

Didn’t come due to covid

Likelihood of re-visiting

100%

Likeliness to Recommend The Sitwell Arms Hotel

100%

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

Jayne Firth

16th January 2021

Overall review

Lovely hot food delivered! I wasn't in a rush for the food but this was delivered when it was asked for . Arrived well packaged and hot Definitely will go and have a sit down meal when we can .

Contact with Reception Staff

N/A food delivered

Contact with Service / Front of House Staff

The customer didn't leave a review.

Quality of the Food & Drink

Lovely hot breakfast ,packaged well ,great quality.

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

I will be visiting when we can

Likeliness to Recommend The Sitwell Arms Hotel

I would recommend these guys , support a local business and staff through these hard times ! lovely hot food on both occasions !

Any staff who made the experience particulary enjoyable

The customer didn't leave a review.

Aisling Goodbody

15th January 2021

Overall review

Amazing food as always, we had the chicken and salmon, both piping hot and generous portions!

Contact with Reception Staff

The customer didn't leave a review.

Contact with Service / Front of House Staff

Always excellent!

Quality of the Food & Drink

Top quality!

Facilities

The customer didn't leave a review.

Likelihood of re-visiting

The customer didn't leave a review.

Likeliness to Recommend The Sitwell Arms Hotel

We have been getting takeaways while it is shut, great service and great food but looking forward to visiting in person!

Any staff who made the experience particulary enjoyable

Jo-anne and Jay are always fantastic

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